Property Services Training – CPP
Our courses are designed to equip individuals with the necessary skills and knowledge to work in various areas within the family and community services sector. RPL Matrix aids its clients in selecting from a range of Community Services qualifications to furnish them with the requisite skills and knowledge for diverse roles within the industry. Our courses offer comprehensive coverage of this field. Through our Recognition of Prior Learning (RPL) process, we acknowledge and credit your existing expertise, enabling you to accelerate your qualification acquisition. RPL Matrix will find the most suitable course tailored for your needs and provide an outstanding learning experience.
Qualification Programmes

Certificate II
CPP20218 – Certificate II in Security Operations
This qualification reflects the role of a security officer, responsible for maintaining safety and security by patrolling, protecting or guarding property while unarmed, and screening entry, monitoring behaviour and removing persons from premises.
This qualification reflects the role of a security officer, responsible for maintaining safety and security by patrolling, protecting or guarding property while unarmed, and screening entry, monitoring behaviour and removing persons from premises.
This qualification is intended to align with the following occupational licencing outcomes:
security officer – unarmed guard
security officer – crowd controller.
Occupational titles could include:
security officer
unarmed guard
crowd controller
It provides a pathway to further learning and work in various security roles and settings including, but not limited to:
armed guarding
cash-in-transit
close protection
control room operations
guard dog handling.
Security officers may work alone or work in a team environment under general supervision, operating with limited autonomy and judgement to complete routine but variable tasks, with some accountability and responsibility for their own outputs, work and learning.

Certificate IV
CPP41419 – Certificate IV in Real Estate Practice
This qualification reflects the role of real estate professionals who apply knowledge of real estate practice legal agency and compliance requirements, ethical standards and consumer preferences to conduct real estate functions.
This qualification reflects the role of real estate professionals who apply knowledge of real estate practice legal agency and compliance requirements, ethical standards and consumer preferences to conduct real estate functions.
This qualification applies to people working in both residential and commercial property, including business broking, and stock and station transactions.
Occupational titles may include:
Auctioneer
Stock and Station Agent
Business Broker, Business Agent, Franchise Broker
Property Manager, Body Corporate Manager
Real Estate Agent
Real Estate Representative, Real Estate Salesperson, Real Estate Sub-agent, Property Portfolio Officer, Buyer’s Agent.
Staff who hold this qualification are commonly engaged with:
analysing data, industry intelligence and leads to identify prospects
developing, building and maintaining relationships with lessors, tenants, vendors and buyers
providing advice to lessors, tenants, vendors and buyers on the sale, purchase or lease of commercial, residential, stock and station, and property real estate
implementing systems, forms and documents to ensure real estate agency transactions are compliant with regulatory requirements; managing risk to agency and agent, and demonstrating high standards of ethical practice
transacting, accessing, and preserving the integrity of trust accounts to minimise customer and agency risk
establishing, maintaining, executing and concluding contracts with lessors, tenants, vendors and buyers, including by auction
building and promoting the agency and individual brands.
Licensing, legislative, regulatory or certification requirements

Diploma
CPP51122 – Diploma of Property (Agency Management)
This qualification reflects the role of property services principals who apply knowledge of property agency and compliance requirements, ethical standards and consumer preferences to establish and control property services functions.
This qualification reflects the role of property services principals who apply knowledge of property agency and compliance requirements, ethical standards and consumer preferences to establish and control property services functions.
This qualification applies to residential or commercial practice in real estate sales, real estate property management, strata management, business broking, stock and station, or auctioneering. Depending on units selected in the qualification, one of two occupational options may be awarded:
Diploma of Property (Agency Management), or
Diploma of Property (Agency Management – Strata).
Occupational titles include:
Real Estate Agency Principal
Senior Strata Manager
Strata Management Principal
Agency Manager
Agency Director.
Staff who hold this qualification are responsible and accountable for the work of others and are engaged with:
understanding business systems, structures, property agency practices and business entities
understanding legal and ethical frameworks for property agency operations
developing systems, procedures and protocols for managing property agency functions
establishing and controlling trust accounts and property agency business finances
coordinating ethics, risk and consumer protection systems to meet industry legal and customer expectations and requirements
developing and maintaining knowledge of industry trends
developing and maintaining relationships with lessors, tenants, vendors and buyers, buyers’ agents, owners and owners’ agents
establishing and implementing strategic business plans and operational plans
establishing and implementing agency and individual branding
leading and managing people, including recruitment, induction, coaching and mentoring for teams and individuals
managing work health and safety (WHS) risk to ensure a safe working environment in the property services industry.

Certificate II
CPP20218 – Certificate II in Security Operations
This qualification reflects the role of a security officer, responsible for maintaining safety and security by patrolling, protecting or guarding property while unarmed, and screening entry, monitoring behaviour and removing persons from premises.
This qualification reflects the role of a security officer, responsible for maintaining safety and security by patrolling, protecting or guarding property while unarmed, and screening entry, monitoring behaviour and removing persons from premises.
This qualification is intended to align with the following occupational licencing outcomes:
security officer – unarmed guard
security officer – crowd controller.
Occupational titles could include:
security officer
unarmed guard
crowd controller
It provides a pathway to further learning and work in various security roles and settings including, but not limited to:
armed guarding
cash-in-transit
close protection
control room operations
guard dog handling.
Security officers may work alone or work in a team environment under general supervision, operating with limited autonomy and judgement to complete routine but variable tasks, with some accountability and responsibility for their own outputs, work and learning.

Certificate IV
CPP41419 – Certificate IV in Real Estate Practice
This qualification reflects the role of real estate professionals who apply knowledge of real estate practice legal agency and compliance requirements, ethical standards and consumer preferences to conduct real estate functions.
This qualification reflects the role of real estate professionals who apply knowledge of real estate practice legal agency and compliance requirements, ethical standards and consumer preferences to conduct real estate functions.
This qualification applies to people working in both residential and commercial property, including business broking, and stock and station transactions.
Occupational titles may include:
Auctioneer
Stock and Station Agent
Business Broker, Business Agent, Franchise Broker
Property Manager, Body Corporate Manager
Real Estate Agent
Real Estate Representative, Real Estate Salesperson, Real Estate Sub-agent, Property Portfolio Officer, Buyer’s Agent.
Staff who hold this qualification are commonly engaged with:
analysing data, industry intelligence and leads to identify prospects
developing, building and maintaining relationships with lessors, tenants, vendors and buyers
providing advice to lessors, tenants, vendors and buyers on the sale, purchase or lease of commercial, residential, stock and station, and property real estate
implementing systems, forms and documents to ensure real estate agency transactions are compliant with regulatory requirements; managing risk to agency and agent, and demonstrating high standards of ethical practice
transacting, accessing, and preserving the integrity of trust accounts to minimise customer and agency risk
establishing, maintaining, executing and concluding contracts with lessors, tenants, vendors and buyers, including by auction
building and promoting the agency and individual brands.
Licensing, legislative, regulatory or certification requirements

Diploma
CPP51122 – Diploma of Property (Agency Management)
This qualification reflects the role of property services principals who apply knowledge of property agency and compliance requirements, ethical standards and consumer preferences to establish and control property services functions.
This qualification reflects the role of property services principals who apply knowledge of property agency and compliance requirements, ethical standards and consumer preferences to establish and control property services functions.
This qualification applies to residential or commercial practice in real estate sales, real estate property management, strata management, business broking, stock and station, or auctioneering. Depending on units selected in the qualification, one of two occupational options may be awarded:
Diploma of Property (Agency Management), or
Diploma of Property (Agency Management – Strata).
Occupational titles include:
Real Estate Agency Principal
Senior Strata Manager
Strata Management Principal
Agency Manager
Agency Director.
Staff who hold this qualification are responsible and accountable for the work of others and are engaged with:
understanding business systems, structures, property agency practices and business entities
understanding legal and ethical frameworks for property agency operations
developing systems, procedures and protocols for managing property agency functions
establishing and controlling trust accounts and property agency business finances
coordinating ethics, risk and consumer protection systems to meet industry legal and customer expectations and requirements
developing and maintaining knowledge of industry trends
developing and maintaining relationships with lessors, tenants, vendors and buyers, buyers’ agents, owners and owners’ agents
establishing and implementing strategic business plans and operational plans
establishing and implementing agency and individual branding
leading and managing people, including recruitment, induction, coaching and mentoring for teams and individuals
managing work health and safety (WHS) risk to ensure a safe working environment in the property services industry.
FAQs
This qualification opens up various career paths in amenity horticulture, allowing you to work in roles such as gardeners, landscape maintenance workers, nursery assistants, or horticultural technicians
This certificate fills you up with skills in constructing landscape features using materials like cement, bricks, stones, and timber, installing drainage systems, implementing paving and retaining wall projects, and understanding plant cultivation and soil profiles.
The Certificate IV in Horticulture provides a comprehensive skill set in amenity horticulture, enhancing your knowledge and capabilities for success in the industry. It opens doors to opportunities such as horticulture team leadership, project management, or owning and operating your own horticulture business.